1. Policy objective
We respect your privacy and assures you that any information provided by you to Play Games24x7 is protected and will be dealt with according to this Policy and the applicable laws. To avail the services offered on www.RummyCircle.com, www.My11Circle.com and application(s) (hereinafter singly referred as the "Platform" and collectively referred as “Platforms”), you may have to provide certain information to us. This Policy provides the procedure followed by Play Games24x7 to gather, uses, store, discloses and manages users' personal data. Play Games24x7 only collects personal data for the purpose of verifying user accounts, maintaining the accounts of the users, completing transactions of the users, for analyzing user behaviour and other related requirements.
2. What information do we collect:
We collect or receive information you provide when you use, register on our Platform, access your account, communicate with us, answer our surveys, upload content, or otherwise use our Services. We collect the following information about you:1. Sensitive Personal Data:
- Account password
- Financial information such as Bank account or credit card or debit card or other payment instrument details
- Date of birth
- Telephone number
- Postal/Contact address
- PAN number (as applicable)
- The IP address of your computer, browser type and language.
- The date and the time during which you accessed the site.
- The address of the website which you may have used to link to any Website
- Your photograph for testimonials and other promotions.
- Such other information that is defined as sensitive personal data or information in law.
3. How we use your information:
We may use information about you for number of purposes, including:
a. For providing our services:
All users of Play Games24x7 consent to the use of Sensitive Personal Data and Other Personal Information for verifying user accounts, maintaining the accounts of the users, completing transactions of the users, for analyzing user behavior and other related requirements.
b. Providing, Improving, and Developing our Services:
We may also use software applications for Platform traffic analysis, to gather related statistics, for advertising and for determining the efficacy and popularity of Play Games24x7 among others.
Presently, Play Games24x7 also displays advertising and remarketing through Google Analytics, wherein third party vendors including google, display our ads on sites across the internet and use first party cookies and third party cookies together to inform, optimize and serve ads based on visits of visitors to our website. Our visitors are free to opt out of Google Analytics for display advertising and customize google display network ads using ads preference manager.
d. Sharing Data:
We may be required to share information received from you, with our employees, contracts, agents and regulatory authority(ies). We restrict access of personal information to these abovementioned parties and only allow access to your data on a need-to-know basis in order to process it for providing our Services or otherwise if requested in case of regulatory authority(ies).
We may also share personally identifiable information with advertisers and sponsors of Play Games24x7. We may also use your name, photo, Login ID and the state from where you are participating when announcing the results of any contests run on the Platform. Such contests are further governed by terms and conditions which shall be available on the Platforms as and when such a contest is run on any Platform. Play Games24x7 conducts periodic analysis and survey of the traffic to the Platform for market research and advertising purposes. In pursuance of the same, we reserve the right to share your registration information with Play Games24x7 appointed market research and advertising companies or firms from time to time for the said purposes. Play Games24x7 may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.
What is a Cookie: A cookie is a small text file that uniquely identifies your browser when you visit a website. Cookies allow us to retain your preferences and account settings, among other things.
You understand and accept that when you visit our Platform(s), cookies may be left in your computer. These cookies assigned by the servers of Play Games24x7 may be used to personalize your experience on the Platform(s). Additionally, cookies may also be used for authentication, game management, data analysis and security purposes.
Cookies may also be assigned by the advertisers of Play Games24x7 when you click on any of the advertisements which may be displayed on any Website in which case such cookies are controlled by these advertisers and not Play Games24x7.
f. Email communication:
When you register your email address with Play Games24x7, you agree to receive email communication from Play Games24x7, entities specifically authorized by Play Games24x7 and other users. You also agree and acknowledge that when you use our referral program for referring someone, Play Games24x7 will send emails to such person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent.
Play Games24x7may also access and store such information relating to your contacts to send invitations and other promotions to them periodically.
4. Data Security:
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures. We also undertake measures including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. Play Games24x7 has a comprehensive information security program and information security policies which contain managerial, technical, operational and physical security control measures adopted by Play Games24x7 for the protection of Sensitive Personal Date and Other Personal Information.
Information gathered by Play Games24x7 is stored securely using several information security applications including firewalls. However, security is always relative and Play Games24x7 cannot guarantee that its security measures are absolute and cannot be breached. Data which is transmitted over the Internet is inherently exposed to security risks or threats. For instance, information transmitted via chat or email can be compromised and used by others. Therefore, Play Games24x7 cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any user availing the services of the Platform.
When you register with Play Games24x7, your account is protected by means of login information which includes a username and a password that is known only to you. Therefore, you should not provide your user credentials and related personal information to anyone whosoever and breach hereof constitutes violation of this Policy and can also result in closure of account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify the same to Play Games24x7.
5. User control on personal data or information:
You have control over your data in the following ways:
a. Updating your information
You shall be entitled to update the information provided by you by contacting us at support@RummyCircle.com or support@My11Circle.com (for My11Circle, carrom and Poker) Your information shall be updated subject to reasonable checks and confirmation by Play Games24x7.
b. Withdrawal of Consent
Users are entitled to withdraw consent for use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to support@RummyCircle.com or support@My11Circle.com (for My11Circle, Carrom and Poker), as the case may be. Withdrawal of consent of all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right to avail the services provided by Play Games24x7.
Withdrawal of consent shall not restrict the right of Play Games24x7 to use Other Personal Information for analysis of user data, subject to the condition that the Other Personal Information used in any analysis is not personally identifiable to any individual user.
c. Deletion of Data
Users may raise a request for deletion of any or all personal data or information stored with Play Games 24x7 by following the Other details tab in My account section after login to your account. Once your request for deletion has been received and confirmed, Play Games 24x7 will delete your personal data or information from our records.
However, Play Games 24x7 reserves the right to discontinue the services for which the information was originally collected.
6. Data Retention Policy:
Play Games24x7 may share Sensitive Personal Data and Other Personal Information if sharing of such information is necessary:
- to comply with legal processes or governmental request;
- for prevention of fraud;
- for issues involving information security, or
- to protect:
- a. your rights;
- b. rights of Play Games24x7; and
- c. rights of the general public.
8. Limitation of Liability:
9. Grievance Officer:
Play Games24x7 currently appoints Mr. Arnov Kumar as the Grievance Officer. All complaints relating to personal data must be sent to the Grievance Officer at grievanceofficer@RummyCircle.com or grievanceofficer@My11Circle.com (for My11Circle, Carrom and Poker)