Close
Your browser is outdated and not fully supported.
For a better experience on RummyCircle.com, please upgrade your browser.
Loading ...

Help

Withdrawing Cash

How do I withdraw cash?

  • You can Withdraw Cash at any time by going to My Account page and clicking on Withdraw Cash.
  • You are then asked to enter an amount you would like to withdraw.
  • You can only withdraw an amount less than or equal to your Withdrawable Balance. This will be shown to you on the Withdraw Cash page.

What is the minimum amount I can withdraw?

Minimal withdrawal amount is r100.

What is the maximum amount I can withdraw?

You can withdraw all the money in your Withdrawable Account at any time. The balance in your Withdrawable Account includes all your cash winnings, any bonuses you earned as a cash player as well as any deposited amount you have used for playing cash games.

You can see your Account Balances by hovering on the ‘Cash’ entry in the header section of the website.

Once I submit a withdrawal request, how long will it take for me to get my money?

All payments are sent through Online Transfer facility or Account Payee Cheques (as selected by you at the time of withdrawal)

In case of payments through the Online Transfer facility:

  • You just need to provide your Bank Account Number & MICR code in order to enable us to process your withdrawal by the online transfer facility.In addition to these if you also provide your IFSC code, Bank Name and Branch Area, we will be able to process your withdrawal much faster. All these details are only to be provided once as from your next withdrawal request, these details shall be auto-filled.
  • We process Online Transfers on all days except Sunday & Bank Holidays. In you have provided your IFSC code, Bank Name and Branch Area while placing a withdrawal request, you will receive the withdrawn amount credit within 1-3 days of placing your withdrawal request else it may take upto 5-7 days to credit into your bank account
  • To change your bank account details with us, please send us an email at support@RummyCircle.com with scanned copies or high quality pictures of your latest bank account statement and a voidcheque of that bank account.

In case of payments through Account Payee Cheques:

  • The cheque is made out in the name provided by you when you Add Cash for the first time.Your cheque will be sent via courier to the address you provide when you Add Cash for the first time provided the courier service is available in your area.
  • We process cheque withdrawals on all days except Saturday, Sunday & bank holidays.
  • Your cheque will reach you within 10-12 working days of placing your withdrawal request. We strongly recommend that you use our Online Transfer facility as it is much faster.
  • To change your registered address details with us, please send us an email at support@RummyCircle.com with scanned copies or high quality pictures of your latest address proof from your registered email id.

Are there any fees or charges on withdrawals?

The number of free withdrawals that you get in a month depends on your club status. Once you have availed of your free withdrawals in a calendar month, all subsequent withdrawals in that calendar month carry a processing fee which will be deducted from your cash balance depending on the type of withdrawal.

Owing to the value and volume of cash transactions carried out by the Platinum Elite Club members, they are exempt from paying the saidprocessing fee.

Please refer to the table below for details:

Club Type Free Withdrawals in a Month ECS/ENET Cost Cheque Cost
Platinum Elite Unlimited r0 r0
Platinum 5 r15 r75
Diamond 4 r15 r75
Gold 3 r15 r75
Silver 2 r15 r75
Bronze 1 r15 r75

What are Deposit and Withdrawable Accounts and how is the balance in each account calculated?

If you are a cash player on RummyCircle, your cash account balance is divided into two Accounts - Deposit Account and Withdrawable Accounts.

Your Deposit Account balance consists of all the amount you have deposited but have not yet played cash games for. Your Withdrawable Account balance includes all your cash winnings, as well as any deposited amount you have used for playing cash games. Every time you play a cash game, the amount used to play that deal/game is credited to your Withdrawable Account.

The Deposit Account balance and the Withdrawable Account balance together make your total Cash balance. You can play cash games on RummyCircle with any amount up to your total Cash balance.

Let us see some examples. Let us assume that your Deposit Account balance is r 100 and your Withdrawable Account balance is r 400 (total balance = r 500).

  • You make a deposit of r 50 in RummyCircle.
  • The entire deposit is credited to your Deposit Account. Thus, your Deposit Account balance is now r150 (r 100 + r 50) and your Withdrawable Account balance remains at r 400. Your total balance is r 550.
  • You play a cash Points Rummy game (13-card or 21-card). Let us say you play a Points Rummy game with a minimum buy-in of r 80 and win r 10 in the deal. The r 10 that you won becomes a part of your Withdrawable Account. The r 80 that you used as buy-in for the Points Rummy game, now moves from your Deposit Account to your Withdrawable Account. Your Deposit Account balance would now be r 20 (r 100 - r 80) and your Withdrawable Account balance would now be r 490 (r 400 + r 80 + r 10). Your total Balance is r 510.

    Now, let us take a case where you play a Points Rummy game with a minimum buy-in of r 80 and lose r 10 in the deal. The r 80 that you used as buy-in for the Points rummy game, now moves from your Deposit Account to your Withdrawable Account. Out of this, r 10 (your loss) is removed from the Withdrawable Account. Thus, your Deposit Account balance would now be r 20 (r 100 - r 80) and your Withdrawable Account balance would now be r 470 (r 400 + r 80 - r 10). Your total Balance is r 490.

  • You play a cash Pool Rummy game.

    Let us say you play a Pool Rummy game with an entry fee of r 80 and win r 100 in a split. The r 100 that you won becomes a part of your Withdrawable Account. r 80 is deducted from your Deposit Account as entry fees. Thus, your Deposit Account balance would now be r 20 (r 100 - r 80) and your Withdrawable Account balance would now be r 500 (r 400 + r 100). Your total Balance is r520.

  • You play a cash Deals Rummy game.

    Let us say you play a Deals Rummy game with an entry fee of r 300 and win r 950. The r 950 that you won becomes a part of your Withdrawable Account. r 300 would have been deducted from your Deposit Account as entry fees, however, since it only contains r 100, the remaining r 200 is deducted from your Withdrawable Account. Thus, your Deposit Account balance would now be r 0 (r 100 - r100) and your Withdrawable Account balance would now be r 1150 (r 400 - r 200 + r 950). Your total Balance is r 1150.

  • You play a tournament (cash or promotional).

  • Let us say you play a cash tournament with an entry fee of r 100 and win r 500. The r 500 that you won becomes a part of your Withdrawable Account. r 100 is deducted from your Deposit Account as entry fees. Thus, your Deposit Account balance would now be r 0 (r 100 - r 100) and your Withdrawable Account balance would now be r 900 (r 400 + r 500). Your total Balance is r 900.

  • You claim a Bonus.

    Let us say you claimed a Bonus Chunk of r 50. This will be credited to your Withdrawable Account. Thus, your Withdrawable Account balance is now r 450 (r 400 + r 50) and your Deposit Account balance remains at r 100. Your total balance is r 550.

How can I view my Deposit and Withdrawable Account balance?

You can see your Account Balances by hovering on the ‘Cash’ entry in the header section of the website.

Still got questions? In case you have any queries, please contact our customer support team at support@RummyCircle.com.

Help Video