Help - Withdrawing Cash

How to Withdraw Cash on RummyCircle

How do I withdraw cash?

  • To withdraw cash on RummyCircle, you need to get KYC verified. You can get KYC verified here.
  • Then Withdraw Cash any time by going to the 'My Account' page and clicking on 'Withdraw Cash'.
  • Enter the amount you wish to withdraw.
    Note: You can only withdraw an amount less than or equal to your Withdrawable Account Balance. This will be shown to you on the 'Withdraw Cash' page.
How To Withdraw Cash

Once I submit a withdrawal request, how long will it take for me to get my money?

Instant Withdrawals are now available to all Club Players.
The withdrawal amount gets credited to your Bank Account in under 10 seconds of placing your withdrawal request. Withdrawals get processed 24x7 on all days, even on Sundays & Bank Holidays.

What is the minimum amount I can withdraw?

100 is the minimum amount you can withdraw.

What is the maximum amount I can withdraw?

Depending upon the mode of transaction, you can withdraw the following amounts of money from your Withdrawable Account in each transaction.
UPI - ₹ 99,999
Bank Account - ₹ 2,00,000
NEFT - ₹ 25 Lakh
The balance in your Withdrawable Account includes
- All your cash winnings.
- Any bonuses you earned as a cash player
- Any deposited amount you have used to play cash games.

How can I view my Deposit and Withdrawable Account balance?

You can see your Deposit & Withdrawable Account Balance by clicking on the 'RummyCircle App' header section.

How To View Deposit And Withdrawable Balance

Are there any fees or charges on withdrawals?

The number of free withdrawals you get every month depends on your club status. After availing max free withdrawals in a calendar month, subsequent withdrawals in that month will carry a processing fee of ₹ 15. Owing to the value and volume of cash transactions carried out by the Platinum Elite Club members, they are exempt from paying the processing fee.

Please refer to the table below for details:

Club Type Free Withdrawals in a Month Processing Fees
Platinum Elite Unlimited r0
Platinum 5 r15
Diamond 4 r15
Gold 3 r15
Silver 2 r15
Bronze 1 r15

How do I provide the Bank Account details for withdrawal?

  • When you place a withdrawal request for the first time, you will be required to provide your Bank A/c Number & IFSC Code. These details will be auto-filled in your subsequent withdrawal requests.Please ensure these details are correct. RummyCircle will not be responsible if you provide incorrect details.
  • You can change your Bank A/c Details on the Withdrawals Page, after verifying your identity by entering the OTP sent to your registered email ID or phone number.
  • Your name on the Bank Account should be the same as on the KYC document submitted to RummyCircle during KYC Verification. RummyCircle will not be responsible if the player's bank rejects the withdrawal in case of a name mismatch.

How do I provide the UPI ID details for withdrawal?

  • When you place a withdrawal request, you will see an option to provide your UPI ID. Please ensure that the UPI ID is correct. RummyCircle will not be responsible if you provide incorrect details. Examples of UPI ID: roha78.verma@oksbi, shekhar8739@ibl, 9876543210@ybl
  • You can change your UPI ID on the Withdrawals Page, after verifying your identity by entering the OTP sent to your registered email ID or phone number.
  • If you want to update your UPI ID on RummyCircle, delete the existing UPI ID and then add a new one.

Are there any restrictions on placing withdrawals?

Please make a note of the following to avoid rejection of your withdrawal requests:

  • Withdrawals will not be processed to bank accounts based in the states of Assam, Odisha, Telangana, Andhra Pradesh, Nagaland and Sikkim.
  • Withdrawals will only be processed if valid identity & address proofs in the name of the player who created the account have been submitted.

What are Deposit and Withdrawable Accounts and how is the balance in each account calculated?

If you are a cash player on RummyCircle, your cash account balance is divided into two Accounts - Deposit Account and Withdrawable Accounts.

Deposit Account Balance - All the money deposited but not yet used to play cash games.

Withdrawable Account Balance - All cash winnings as well as any deposited amount used to play cash games.

The Deposit Account balance and Withdrawable Account balance together make your Total Cash Balance. You can play cash games on RummyCircle with any amount up to your Total Cash Balance.

Let us see some examples: Let us assume that your Deposit Account balance is 100 and your Withdrawable Account balance is 400 (total balance = 500).

  • You make a deposit of 50 in RummyCircle.
  • The entire deposit is credited to your Deposit Account. Thus, your Deposit Account balance is now r150 (100 + 50) and your Withdrawable Account balance remains at 400. Your total balance is 550.
  • You play a cash Points Rummy game: Let us say you play a Points Rummy game with a minimum buy-in of 80 and win 10 in the deal. The 10 that you won becomes a part of your Withdrawable Account. The 80 that you used as buy-in for the Points Rummy game, now moves from your Deposit Account to your Withdrawable Account. Your Deposit Account balance would now be 20 (100 - 80) and your Withdrawable Account balance would now be 490 (400 + 80 + 10). Your total Balance is 510.
    Now, let us take a case where you play a Points Rummy game with a minimum buy-in of 80 and lose 10 in the deal. The 80 that you used as buy-in for the Points rummy game, now moves from your Deposit Account to your Withdrawable Account. Out of this, 10 (your loss) is removed from the Withdrawable Account. Thus, your Deposit Account balance would now be 20 (100 - 80) and your Withdrawable Account balance would now be 470 (400 + 80 - 10). Your total Balance is 490.
  • You play a cash Pool Rummy game: Let us say you play a Pool Rummy game with an entry fee of 80 and win 100 in a split. The 100 that you won becomes a part of your Withdrawable Account. 80 is deducted from your Deposit Account as entry fees. Thus, your Deposit Account balance would now be 20 (100 - 80) and your Withdrawable Account balance would now be 500 (400 + 100). Your total Balance is r520.
  • You play a cash Deals Rummy game: Let us say you play a Deals Rummy game with an entry fee of 300 and win 950. The 950 that you won becomes a part of your Withdrawable Account. 300 would have been deducted from your Deposit Account as entry fees, however, since it only contains 100, the remaining 200 is deducted from your Withdrawable Account. Thus, your Deposit Account balance would now be 0 (100 - r100) and your Withdrawable Account balance would now be 1150 (400 - 200 + 950). Your total Balance is 1150.
  • You play a tournament (cash or promotional): Let us say you play a cash tournament with an entry fee of 100 and win 500. The 500 that you won becomes a part of your Withdrawable Account. 100 is deducted from your Deposit Account as entry fees. Thus, your Deposit Account balance would now be 0 (100 - 100) and your Withdrawable Account balance would now be 900 (400 + 500). Your total Balance is 900.
  • You claim a Bonus: Let us say you claimed a Bonus Chunk of 50. This will be credited to your Withdrawable Account. Thus, your Withdrawable Account balance is now 450 (400 + 50) and your Deposit Account balance remains at 100. Your total balance is 550.

Bank Account Withdrawal T&C:

  • Mobile Number Verification is mandatory for availing Instant Withdrawals. This can be done in the Profile section under 'My Account'.
  • Some withdrawal requests may be flagged for manual review. In these scenarios, you will receive the withdrawn amount credited within 3 working days if all checks are passed. During the review period, your withdrawal will show the status as 'Request Undergoing Checks'.
  • IMPS transfers are not accepted at some Cooperative Banks. In such cases, withdrawals will be processed within 3 Bank Working days.
  • IMPS transactions sometimes fail if the receiving bank is conducting maintenance or having downtime when the transaction is initiated. If this happens, the withdrawal may go through later or may get reversed.
    If your withdrawal shows the status as 'Request Placed with Bank' but you haven't received the credit, then this is the case. The final status of the transaction is only known after 72 hours. You don't need to worry - if the transaction is reversed, the funds will be credited back to your RummyCircle account. Downtime periods vary from bank to bank.

Still got questions? Contact our support team

The RummyCircle support team is available 24x7 around the clock to give you the Best Rummy ExperienceTM. Connect with our customer support team using your registered email ID at support@rummycircle.com and share your concern or issue. Our representative will get back to you with a solution shortly.


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